Setting standards is essential in any business. Your team will need them and so will you. But standards are a double edged sword, when you set them you have to uphold them.
- Why do managers need to set standards?
- What happens if you don’t?
- Why setting standards can cause huge trouble
- The desire for certainty
- Standards and the Genius Zones
- Standards and different parts of the business
- What are the dangers of setting them?
- When do you make exceptions
- You go first
- You will be judged if you break your own standards
- What sort of standards
- Why are they important?
- Communicate the ‘why’ and the ‘what’
- Should your team set their own standards?
- What will happen if you break them?
- What will happen if others break them?
- When do you change them?
- A quick word about controlling managers
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Wouldn't it be a good idea to create a course?